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Choose a link below to see what makes Senator USA Brand Out From the Crowd™.

The Senator Difference
 
Delivery & Quality Guarantee
  • We Ship On Time, or it's FREE
  • Correct Imprint: Size, Color, and Position
  • Quality Workmanship
Pens Designed for Customization
  • Patented Original Designs
  • Designed to Maximize Your Imprint
  • 360° Full Barrel Imprinting and touch ink
  • FREE Mix'N Match Barrel, Clip & Grip
Senator's Exclusive Services
  • FREE Design Services
  • FREE Set-Ups
  • 24-Hour Pen Service
  • Custom Spec Samples
  • Click here for more information

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The Senator Guarantee
 
On Time or On Us

After your order is accepted with approved artwork, we will confirm your ship date. To demonstrate our commitment to provide you with the best service, we will not charge you for any part of your order, including shipping, if we miss the ship date.

Applies to catalog quantity only and includes standard delivery and 24 hour Quick Ship orders. Charges for product, service and shipping will be waived if your order is not shipped by the confirmed ship date. If there are changes to your order, a new ship date will be confirmed with you and this offer will apply to the new date.

At Senator, we guarantee the quality of every order. The "Senator Quality Guarantee" ensures that our pens are molded and assembled without error, that our pens function and write correctly and that the quality of your custom imprint meets your order specifications.

If for any reason your Senator product does not meet these specifications, we immediately replace or repair the defective items and your invoice will be credited for those items.

 

At Senator, we are committed to providing our customers with outstanding service. If we don't meet our scheduled ship date, your order is FREE!

If we miss your ship date, we will not charge you for...ANYTHING!

 
Quality Guarantee
 
  1. Imprint
  2. Workmanship
  3. Position
  4. Size
  5. Color

All CORRECT, or it's FREE!

 
No Set-Up Charges
 

Senator has simplified your ordering process:

NO SET-UP or SCREEN CHARGES
+
NO ADDITIONAL CHARGES FOR:

• PMS Color Matching • Paper Proofs • Drop Shipment
• Product Proof • Artwork • Changes on Pre-Production Order

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Senator Earns Industry Praise
 
ASI-Star Rated Supplier
Counselor
Multimillion-Dollar
Roundtable
Counselor 2008 Product Design Finalist
PPAI Most Beneficial Sales Kit
 
Senator Has Also Been Awarded:
 
  • 2005 Award of Excellence - PIAS (Printing Industry Association of the South)
  • 2002 Suppliers Golden Achievement Award - PPAI

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AWARD-WINNING PEN DESIGNS
The Matrix, NewSpring and @tract have won the prestigious Good Design Award for outstanding design and clarity of form and shape. (2006)
The NewSpring and @tract both have won the coveted Red Dot Design Award for design excellence. The panel of judges is comprised of esteemed experts in the fields of product and design concepts. (2006)
Senator's @tract received the ISPA distinction, awarded by an international association of trade magazines from 26 countries. (2006)
The Solaris was the winner of the "Promotional Gift Award", an international competition for innovative, trend setting promotional items. (2006)
The Solaris took home the IF Product Design Award, a symbol of the highest quality in groundbreaking design and regarded by the design community as the "Oscar of Design". (2006)
Senator's Swerve pen won the annual "Product of the Year" award, given by Germany's American Plastic Consumer Goods Group. (2006)
Senator's Solaris, NewSpring, @tract and Swerve pens have been nominated for the Design Preis, the design award of the Federal Republic of Germany. Only products which have already won an international prize are nominated, giving this design award the distinction, the "prize of prizes". (2007)
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Why Should Writing Instruments Be Part of Your Advertising Mix?
 
Research Proves...
When you distribute 100 branded pens...
99% of recipients will use the pen.
92% remember the pen's brand and/or message.

87% like the pen and prefer it over other promotional items.

At Senator, we understand the importance of your brand integrity and the trust you place in our hands every day. Our commitment to excellence has made Senator one of the largest providers of custom writing instruments in the world, with sales in over 100 countries. We appreciate your business and look forward to being your partner.

 
FACT:
98% of recipients of a promotional pen will use it several times per week.
83% of promotional pen recipients will use it daily.
With 68% of recipients, at least 5 other people come into contact with each pen.
80% of promotional pen recipients feel a logoed pen enhances the brand of the company.


When using cheap writing pens, the refill contains less ink therefore the writing length is shorter, and also the barrel's imprint wears off. This means the pen is used for a shorter period of time, resulting in a negative perception of the brand on the pen and less exposure of it's message.

 
Promotional Pens Increase Your Message's Effectiveness at a Low Cost.
  • Greatest Message Awareness
  • Daily Reminder
  • Most Frequent Use
  • Best Representation of Companies, Products, and/or Campaigns
 
Usage Ideas
  • Promoting Your Brand
  • Launching a New Product
  • Advertising a New Idea
  • Finding New Customers
  • Motivating New Customers
  • Gift Giving
 
Senator offers many custom options: 360° screen printing using spot or process inks for photographic capabilities, pad printing, and also laser engraving, including 360° wraps on certain styles. These options turn a Senator pen into your own advertising message, guaranteeing that you make the best impression!
 
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24-Hour Pens

Look for the 24-Hour icon throughout the catalog for available styles.
When ordering, please specify, "24 hour quick ship."
 

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Designing and Manufacturing the Perfect Custom Pen